Consumer Protection Act - Webinar
Date and Time
Thursday Nov 28, 2024
11:00 AM - 12:00 PM EST
Location
Online
Meeting link will be sent out to Registered Attendees
Fees/Admission
No Charge for Chamber Members
Description
Are you up-to-date with Ontario’s consumer protection laws?
As a business owner, ensuring compliance with the Ontario Consumer Protection Act (CPA) is not just a legal obligation – it’s essential for building trust and maintaining a strong reputation with your customers.
Join us for an exclusive webinar where experts from Consumer Protection Ontario will walk you through the key compliance requirements and best practices for ethically conducting business. Whether you're a new business or a seasoned entrepreneur, this session will provide you with valuable insights and actionable strategies to stay compliant and avoid costly mistakes.
What You’ll Learn:
✅ Overview of the Ontario Consumer Protection Act: Understand your rights, responsibilities, and the legal framework.
✅ How We Enforce the Consumer Protection Act: Learn about the enforcement process and how it impacts your business.
✅ Best Practices for Compliance: Get practical tips to ensure you're following the law and avoiding penalties.
✅ How We Handle Complaints & Disputes: Insights into how consumer complaints are managed and what you can do to resolve issues before they escalate.
✅ Ethical Business Conduct: Tips for maintaining transparency, avoiding misrepresentation, and keeping your business on the right side of the law.